A majority of orders received before 5pm on any Working Day are processed and dispatched the same day on our Next Working Day delivery service.
If an order is a gift, you can specify a future delivery date request.
Orders are dispatched on a Next Working Day delivery service as standard (Cyprus only). Our couriers deliver and collect orders from our dispatch locations Monday to Friday (excluding Bank Holidays and other public holidays).
Delivery of orders is also possible on a Saturday please see below for further details.
Track your Order
Once an order has been dispatched, an email is sent to the invoice email address confirming the order has left the Dispatch Depot. Within this email will also be a tracking link to track the progress of the order.
If you need to contact us regarding the status of an order please email customer services on firstname.lastname@example.org. Most enquiries are responded to within 1 hour, during normal business hours.
Delivery Charge and where do we deliver ?
We deliver throughout Cyprus. The delivery charge for shipping within Cyprus is as follows:
|Products Value (inc VAT)||Delivery Cost (inc VAT)|
|Less than €50||€12.99|
|Between €50 – €150||€7.99|
FREE Cyprus delivery is automatically provided on the website for orders over €150.
If you require shipping outside Cyprus, please contact us email@example.com
Please note our couriers do not deliver to PO Box.
Delivery Date request for an Order
You can specify a delivery date request for products ordered from our website, you can enter a delivery date request in the “Shipping Instructions” box during checkout. This information will then be picked up by the dispatch warehouse to action.
Does G&G Cellars Ltd deliver on a Saturday ?
Saturday delivery is available for orders requiring delivery to Cyprus delivery address only.
All orders dispatched on the Saturday delivery service are expected to be delivered before 12 noon. Saturday delivery must be selected from the “Class of Service” drop-down box on the second checkout page.
Orders requiring Saturday delivery must be placed by Friday 5pm to be processed for dispatch. Saturday delivery is fixed at €12.99. For further details on Saturday deliveries please contact us on firstname.lastname@example.org.